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AeroGum® – Frequently Asked Questions (FAQ)

The AeroGum® Airstick is an innovative lifestyle accessory designed to provide flavor, relaxation, and enjoyable moments throughout the day.
The product operates entirely through airflow and is not a smoking, vaping, or nicotine product.

Always use the product at your own discretion and responsibility, and in accordance with applicable local laws and regulations.


How do I use this product?

1. How do I use this product?

The AeroGum® Airstick is a passive airflow device. It operates entirely on the air you draw through it — no smoke, no vapor, no heat, and no batteries.

The AeroGum® Airstick consists of two components:

  • the reusable Airstick device

  • replaceable flavor cartridges

To get started, use an Airstick starter kit, which includes the Airstick and a flavor cartridge.
The Airstick is reusable, while the flavor cartridges can be replaced or swapped as desired. Additional cartridges are available for purchase separately.

How to use

  1. Remove the protective cap from the flavor cartridge.

  2. Insert the cartridge into the Airstick.

  3. Ensure it clicks securely into place using the magnetic click system.

  4. Gently draw on the mouthpiece to activate the AeroGum® Airstick.

Important

  • Cartridges are not intended for use without the Airstick.

  • For oral use only. Not intended for inhalation into the lungs and not for consumption.

  • Short-term use, a few times per day, is recommended.

  • Always comply with applicable local laws and regulations.

How has the product been tested and what should I pay attention to?

The AeroGum® Airstick is a fun lifestyle gadget designed for flavor, relaxation, and enjoyable sensory experiences.
It is not a smoking, nicotine, or vaping product and operates entirely through airflow.

Quality & Safety

  • Ingredients are food-grade and independently tested for heavy metals, toxins, and microorganisms.

  • No nicotine, no tobacco, no heat, no battery, and no electronics.

  • For oral use only.

  • Use only original AeroGum® cartridges.

Please note

  • Keep out of reach of children and pets.

  • Discontinue use if irritation or allergic reactions occur.

  • Always use the product in accordance with the user manual and applicable local laws and regulations.

  • Use of this product is at your own discretion and responsibility.

What can you use the AeroGum® Airstick for?

Short answer: for almost anything.

The AeroGum® Airstick is a versatile and fun lifestyle gadget that can be used in many situations for flavor, relaxation, or simply as a personal mini break.

Important

The AeroGum® Airstick is intended for short-term use, a few times per day.
Users must always comply with applicable local rules, laws, and regulations.

Common uses

(These are just a few examples.)

Fun & Flavor

  • For a playful flavor experience

  • As a sugar-free flavor boost

  • Exploring and switching between different flavors

Alternative to Habits

  • As an alternative to chewing gum or snacks

  • As a hand-to-mouth activity when you feel the need for “something”

  • As a smoke-free and nicotine-free option for those who miss the gesture

Focus & Relaxation

  • During work or study as a short break

  • As a small moment to recharge

  • As part of meditation or mindfulness

  • While gaming, drawing, writing, or other creative activities

  • On the go, at the office, or while traveling

Social & Fun Moments

  • Relaxing at home

  • Parties and social gatherings

  • Exploring and tasting flavors together with friends

Personal Rituals

  • Before bedtime

  • During a walk

  • During self-care or wellness moments

In summary

The AeroGum® Airstick is a multifunctional lifestyle gadget designed for flavor, relaxation, and enjoyable moments throughout the day, always within your personal boundaries and in accordance with applicable local regulations.

How many flavors and colors are there?

Our assortment is continuously evolving.
We regularly introduce new flavors and colors inspired by current trends and user feedback.

How long does a cartridge last?

On average, a cartridge lasts from about 3 days to several weeks, depending on:

  • frequency of use

  • duration of each session

  • personal preferences

How does the AeroGum® Airstick work?

The concept is simple:
You draw air through the cartridge, and the airflow delivers a subtle flavor experience, creating a light and pleasant sensation.

  • 100% airflow

  • 0% smoke, vapor, or heat

  • 100% fun lifestyle gadget

How do I use it safely?
  • Use only for short periods and a few times per day.

  • Use only original AeroGum® cartridges.

  • Discontinue use if irritation or allergic reactions occur.

  • Keep out of reach of children and pets.

  • Use in accordance with the user manual and applicable local laws and regulations.

  • Always read the user manual before use.

Can I combine it with other products?

That decision is entirely up to you.
Please note that combining the product with alcohol, drugs, or other inhaled products may involve risks and is done at your own discretion and responsibility.

Scenarios & tips

Tips for optimal use
  • Switch flavors for more fun and variety.

  • Use in moderation and only for short periods.

  • Enjoy it with music, creative activities, or moments of relaxation.

  • Use in a comfortable and suitable environment.

Ordering, delivery & returns

How do I place an order?

You can easily place your order through our webshop.

How quickly will my order be delivered?

We aim to provide fast delivery.
Please note that delivery times may vary depending on the region.
International shipments may incur additional costs (e.g., customs duties or import fees).


For more information, please refer to our General Terms and Conditions and our Shipping & Returns Policy.

Can I return a product?

Yes, provided that:

  • The product is unopened and undamaged.

  • The product is complete.

  • The return has first been registered via email at support@aerogum.com .

After approval, you will receive the return address and further instructions.
Return shipping costs are generally the responsibility of the customer, unless stated otherwise.

More information can be found in our General Terms and Conditions and our Shipping & Returns Policy.


More information can be found in our General Terms & Conditions and our Shipping & Returns Policy.

General Information

Who is the product intended for?

The AeroGum® Airstick is intended for use by adults.
For detailed information on proper use, please refer to the user manual available on our website.

How do I store the AeroGum® Airstick and cartridges?
  • Store in a cool, dry place away from direct sunlight.

  • Clean the exterior of the Airstick with a dry cloth.

  • Dispose of used cartridges in accordance with applicable local regulations.

Privacy and cookies

Personal data is processed in accordance with our Privacy Policy.
We use cookies for webiste functionality and analytics; your preferences can be managed through our Cookie Policy.

How do I become a sales partner or distributor?

Please contact us at info@aerogum.com or complete the contact form on our website.
We would be happy to explore potential partnership opportunities with you. 

Any other questions?

Email us at support@aerogum.com or use the contact form on our website.