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AeroGum® Privacy Statement

Last updated: 4-12-2025

Responsible:
AEROVÉ BV, trading under the name AeroGum®
Address: Anninksweg 4A, 7557AG, Netherlands
CC: 86746308
Email: info@aerogum.com

1. What data do we collect?

When using our webshop we may collect the following data:

  • Personal information: name, email address, telephone number, address, payment information.
  • Order details: products, order history, return requests.
  • Technical data: IP address, browser, device, location (if shared).
  • Communication data: messages via email or contact forms.

2. Purposes of data processing

We only use your data for:

  • Processing of orders and payments.
  • Shipping of orders and returns processing.
  • Customer service and communication about your order.
  • Legal obligations, administration and tax reporting.
  • Improving our website and services.

We do no marketing without your explicit consent, except for functional emails about your order.

3. Legal basis for processing

  • Execution of a contract (orders and deliveries).
  • Legal obligations (accounting, taxes).
  • Legitimate interest (website functionality, security, fraud prevention).
  • Consent (for newsletters or marketing, if available).

4. Sharing data

Your data will be not sold. Data may be shared with:

  • Logistics partners for shipping.
  • Payment providers for processing payments.
  • External service providers for IT and website management.
  • Only if required by law, such as by law enforcement or government agencies.

5. Cookies and similar technologies

Our website uses cookies to improve functionality and user experience:

  • Necessary cookies: essential for the functioning of the webshop (e.g. shopping cart, login).
  • Analytical cookies: collect anonymized data about website usage (e.g. Google Analytics).
  • Functional cookies / preferences: remember language settings or shopping preferences.

You can manage or disable cookies through your browser settings. Please note that this may affect the functionality of the website.

6. Retention Period

  • Personal data will be retained for as long as necessary for the purpose for which it was collected, unless statutory retention periods require longer retention periods.
  • Order data and financial administration: at least 7 years (tax legislation).

7. Your rights

Under the GDPR, you have the following rights:

  • Right to access, correct or delete your data.
  • Right to restriction of processing or object to processing.
  • Right to data portability.
  • Right to withdraw consent (if applicable).
  • Right to lodge a complaint with the Dutch Data Protection Authority (NL).

To exercise your rights, you can contact us via info@aerogum.com.

8. Security

We take appropriate technical and organizational measures to protect your data against loss, theft or unauthorized access.

9. Changes

This privacy statement may be amended. The most current version can always be found at www.aerogum.com/privacy.